The bank strongly promotes ethics among its employees. For this purpose, two large campaigns were carried out in 2019. The first one was carried out in January and it was related to a change of the regulations in the area of ethics. The second one was carried out in October in connection with the election of Ambassadors of Ethics.
The Ambassadors of Ethics are a new function at the bank. They are elected in a general election by all employees of the bank from among the candidates who enjoy positive opinions and respect in and outside the banking profession. The first election of Ambassadors of Ethics, which was conducted in October 2019, was organized in line with the bank’s division into retail regions. In the first election 12 Ambassadors of Ethics were elected for a two-year term, which started on 25 October. The role of the Ambassadors of Ethics involves supporting persons who report violations of their rights in the area of ethics, such as mobbing or discrimination, and supporting the employer in creating solutions that strengthen the values, principles, norms of conduct and attitudes referred to in the bank’s Code of Ethics. Details of actions aimed at promoting ethics are agreed with the Ambassadors of Ethics.
The bank’s Code of Ethics covers four areas:
- the bank’s relations with customers,
- relations between the bank’s employees,
- the bank’s approach to cooperation with Business Partners,
- the bank’s activities outside the business area.
The bank’s Code of Ethics and the bank’s Employment Regulations contain provisions, among other things, regarding the prevention of discrimination by gender, age, disability, religion and creed, race, ethnic origin, nationality, political convictions, union membership, sexual orientation, employment for a definite or indefinite term and full-time or part-time employment.
In addition to these issues, the bank’s Code of Ethics and the bank’s Employment Regulations address such issues as not using confidential information for private purpose, not taking steps that would be in conflict with their employment duties, the prohibition to conduct lobbying activities and the prevention of corrupt practices. Each employee is obliged to comply with the bank’s Code of Ethics and participate in the development and promotion of the organization’s culture and the related values. A module devoted to ethics is part of the induction training for new employees.
The employees’ doubts concerning ethics are resolved as they are raised. In order to counteract breaches of the principles of ethics, the bank applies separate internal regulations: The principles of counteracting mobbing and discrimination and the procedure for handling complaints concerning violation of employee rights. Moreover, the bank analyses each case in terms of non-compliance and violations related to conflicts of interests. The employees report such cases to specially designated email addresses. In addition to promoting values among employees, the bank also monitors employee complaints for potential violations of standards of ethics. Unethical behaviour may be subject to sanctions.
In the bank’s Group: